Please see the link below for the main information on See Something, Say Something (Whistleblowing)
Extensive guidelines on how to raise a concern and how to escalate a concern, where appropriate, with regulatory bodies, can also be found on the following websites:
- British Medical Association (BMA) - guidance for doctors and medical students
- General Medical Council (GMC) - guidance for doctors on raising and acting on concerns
- Nursing and Midwifery Council (NMC) - guidance and toolkits for nursing and midwifery
- Health and Care Professions Council (HCPC) - guidance for health care professionals
- Care Quality Commission (CQC) - guidance for health and care staff about how you can escalate a concern with the CQC.
- The Royal College of Surgeons (RCS) – guidance; Acting on Concerns: Your Professional Responsibility was published on 19 February 2013, providing advice to clinicians on how to act if they consider patients are receiving poor care.
Who do I talk to about....
If you want to raise a concern about something in a patient environment (bedrooms, ward areas, outpatient areas etc) in the first instance please contact the Facilities and Estates helpdesk on 01785 221333
The Patient Advice and Liaison Service (PALS) provides information and "on-the-spot help" to service users and their carers. PALS will work to resolve any concerns promptly and will take measures to ensure that, where appropriate, policies and working practices are amended so that the issues do not arise again. Please find contact details for PALS here